Who This Is For
| Facilitator | An internal L&D professional or external consultant with basic group‑facilitation experience. No supply‑chain or operations background needed — the book supplies the content. |
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| Participants | Intact work teams (8–20 people) navigating a change, automation rollout, or a recent operational failure where blame is circulating; also works with leadership groups. |
| Learning objectives | Separate observation from interpretation before assigning cause. Recognize when a system's number has quietly stopped matching the reality it represents. Identify which instinct — Measure, Act, Notice, Integrate — dominates the room. Practice a two‑minute "facts before motives" reset as a repeatable habit. |
What's Inside the Full Guide
| Chapter‑sequenced discussion path | The book's own six chapters, walked in order, with what to listen for at each. |
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| Core + difficult questions | The six back‑matter questions, plus four built to surface real, current friction in the room. |
| Live exercises | The FACT‑column reset, a Four Responses self‑ID, and a "say it out loud" round. |
| Facilitator notes | What tension to let happen versus interrupt, specific to this story's dynamics. |
| Common misconceptions | The three ways groups misread the book, named in advance with the correction. |
| AI / change‑management track | The case‑weight mismatch reframed as a model‑drift problem, for teams mid‑automation. |
| 30 / 60 / 90‑minute formats | One modular design — not three separate guides. |
A Taste of the Sample Module
"Facts Before Motives" — the guide's core live exercise. Draw a line down a page: FACT on one side, WHAT WE THINK IT MEANS on the other, covered until the left side is genuinely full. Apply it to a real, current situation the group already knows about. It runs in under fifteen minutes and it is, on purpose, the same tool Mina uses mid‑crisis in the book.
The full script — setup language, what usually goes wrong the first time, and the debrief — is in the preview document. Request it below.
Request the Preview
The preview document includes the full sample module, scripted and ready to run, plus the complete table of contents for the eventual full guide.
Opens an email — no form, no account.